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FREQUENTLY ASKED QUESTIONS

1. Why should I book my hair and makeup with JPC?

With over two decades of industry experience and hundreds of 5-star client reviews, JPC offers the confidence of booking with an established and trusted hair and makeup business.

Our experienced stylists are carefully selected for their artistry, professionalism and reliability, while our convenient online enquiry and booking process makes organising professional hair and makeup simple. With mobile services available across Perth, our artists come directly to you at your home, hotel or venue.

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2. How do I request a quote for bridal or event hair and makeup?

Simply complete an online enquiry form with your date, location, number of people and the hair and makeup services you require. We will check availability and provide pricing based on your booking requirements.

If JPC is unavailable and you have opted to be referred to our JPC Recommended Stylists, your enquiry may be forwarded to suitable independent stylists who can provide their own availability and quotes. There is no charge to clients for this referral service.​

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3. Who will my booking be with?

If your booking is accepted directly by JPC, your services will be booked and managed by Jacqueline Parker Creative.

If JPC is unavailable and you have chosen to receive alternatives from JPC Recommended Stylists, these stylists operate independently and provide their own quotes and booking terms. If you choose one of these options, your hair and makeup services are booked directly with that stylist's business.

Your booking information will clearly identify who your booking is with before you proceed.

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4. When should I book my wedding hair and makeup trial? Do I need one?

Every bride is different, but we generally recommend scheduling your bridal hair and makeup trial around 4-6 months before your wedding.

Ideally, organise your dress, bridesmaids' dresses (if applicable), flowers, colour palette and other major styling elements before your trial. This gives your artist a clearer picture of your overall wedding aesthetic when designing your hair and makeup.

A trial isn't compulsory, and your artist can work with you to create your look on the wedding day. However, we highly recommend one. It's an opportunity to meet your stylist, discuss your preferences and try different options until you're happy with your final look. It also allows you to experience how your hair and makeup wears and identify any adjustments you'd like to make before the wedding.

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5. What should I bring to my bridal hair and makeup trial?

Bring any reference images of hair and makeup looks you love, along with anything that may help your stylist understand your wedding aesthetic. This might include photos of your dress, flowers, jewellery, colour palette, veil, hair accessories or other styling details.

Unless your stylist advises otherwise, wash your hair the night before and arrive with a clean product-free face ready for makeup application. If your stylist has provided specific preparation instructions, follow those instead.

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6. Do your hair and makeup artists come to me?

Yes, all appointments are mobile to your location, unless otherwise noted on your quote that it will be a studio appointment. Occasionally, stylists will conduct trials at their studios, but you will be made aware of this prior to booking.  JPC provides mobile hair and makeup services across Perth and surrounding areas, with artists travelling to homes, hotels, wedding venues and other locations.

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7. Is my deposit refundable?

Refund and cancellation conditions depend on the type of booking and the applicable booking terms.

For bookings made directly with Jacqueline Parker Creative, please view JPC's refund policy HERE.

For bookings with a JPC Recommended Stylist, an initial deposit is paid when booking, and that refund policy can be viewed HERE. Any remaining deposit or payments collected by the stylist will be subject to their own individual Terms & Conditions, which you will have the opportunity to read and agree to when completing your booking form.​

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8. What are the booking Terms & Conditions?

For services booked directly with Jacqueline Parker Creative, please view JPC's Terms & Conditions HERE.

If you choose to book with a JPC Recommended Stylist, you will be provided with the applicable Terms & Conditions for that independent stylist as part of the booking process. Your booking information will clearly identify the business providing your services.

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