JACQUELINE PARKER CREATIVE

COMMERCIAL REFUND POLICY

The following terms apply to all commercial bookings managed by Jacqueline Parker Creative.

Deposits are non-refundable, except in the following circumstances:

1. The Appointment Becomes Unavailable After Quoting
If you make a booking, and our team members have since become unavailable for your date after we provided your quote.

2. We Are Unable to Accept Your Original Booking
If we are unable to accept your original booking for any reason. However, if a client alters the scope of the booking after we have accepted it (e.g. reduction in services/hours, changing to an unserviceable location, change in start time, or other material change), and we are no longer able to accommodate the booking in its revised form, the deposit will remain non-refundable.​​​ Whether we can accept the booking in its new scope is at our reasonable discretion.
 

PLEASE NOTE:

REDUCTIONS IN NUMBERS OF SERVICES BOOKED: 

If the number of services in your booking is reduced, the deposit paid for the cancelled service(s) is forfeited and cannot be transferred or applied toward other services within the booking.

For example: If 2 makeups are booked, a $50 deposit is paid ($25 per person). If 1 person cancels, their $25 deposit is forfeited and cannot be applied to the remaining service.

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​REDUCTIONS IN NUMBER OF HOURS BOOKED:

For hourly rate bookings, if the number of hours required is reduced, the deposit paid for the cancelled hour(s) is forfeited and cannot be transferred or applied toward other hours within the booking.

For example: If 2 hours are booked, a $50 deposit is paid ($25 per hour). If 1 hour is cancelled, the $25 deposit for that hour is forfeited and cannot be applied as payment towards the other hour's service.